How does payment work?
For ongoing subscriptions, payment is automatically taken from your nominated account 3 days before delivery. For our 3, 6 or 12-month subscriptions, we’ll take the full payment on the day you sign up for it. You can pause or redirect your delivery any time for both subscription types.
When are bouquets sent?
When you buy a monthly subscription, we’ll send a new bouquet every 28 days. You can also choose to have even more regular deliveries: we offer 7 and 14-day options, too!
Can I choose what bouquet I receive?
Our florists hand select the very best flowers to celebrate the beauty of the seasons, with freshness and popularity in mind. Every delivery will be a wonderful surprise featuring the stems our florist swear by. If you have any special requests you can tell us in the notes section at the checkout and we’ll do our best to fit the brief.
Can I cancel at any time?
Yes, you can cancel your subscription at any time in your customer account area. You’re not locked into anything.
Do I have to be at home when you deliver?
It’s no problem if you’re out! When you sign up we’ll ask you where to leave your box if you’re not in. We deliver to apartment blocks, houses without front gardens and flats on main roads. Your flowers will be absolutely fine until you get home.